Product Warranties

✅ 100% Genuine Products

All products sold on okayaamaronexide.com are 100% genuine and come with official manufacturer warranties as specified in the respective product descriptions.

• Brands like Exide, Amaron, Microtek, Luminous, Powerzone, Livguard, SF Sonic, Tata Green, Okaya, MtekPower, etc., are solely responsible for their warranty terms.
• The manufacturer’s decision regarding any warranty claim shall be final and binding on the customer.

🚘 OE Fitment Policy (Automotive Batteries)

If a customer opts for a battery size or type different from the original recommended fitment by the vehicle manufacturer, any resulting warranty denial by the battery manufacturer will not be the responsibility of okayaamaronexide.com.

🔍 Recommendation: Always install the manufacturer-recommended battery for your vehicle to avoid warranty complications.

🚛 Warranty for Commercial Vehicles

• Batteries for commercial vehicles usually come with a 12-month warranty only, as per manufacturer policy.

🛵 Two-Wheeler Battery Warranty

• Walk-in warranty only.
• Customers must visit the nearest authorized service center for warranty claims.

🚗 Walk-In Warranty Brands (Car Batteries)

Some brands offer only walk-in warranties even for car batteries:

• Tata Green
• Livguard
• AC Delco
• Powerzone

📆 Pro-rata Warranty (Where Applicable)

If a product with pro-rata warranty fails during the warranty period:

• The replacement cost is calculated based on how long the product was used.
• Warranty starts from the original date of purchase to the date of complaint.

⚠️ Important Notes:

• Warranty claims require both the ORIGINAL WARRANTY CARD and INVOICE COPY.
• If the manufacturer has stopped issuing physical warranty cards:
  • You must register the battery serial number online with the brand.
  • Retain the invoice copy as proof of purchase.

🔧 How to Claim Warranty:

1. Keep original bill & warranty card ready.
2. Contact the manufacturer’s customer care with product and issue details.
3. A service inspection will be scheduled by the manufacturer.
4. If on-site service is unavailable, the manufacturer may direct you to the nearest authorized service center.
5. Walk-in service is free.
   Doorstep service, if available, is charged at ₹250 per visit and conducted by authorized merchants.
6. Always submit a copy of the invoice and warranty card to the service personnel.

🔗 Register Your Battery for Online Warranty