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1. Product Warranty:
All batteries and UPS systems sold come with a manufacturer’s warranty as specified on the product packaging or invoice. Warranty terms vary by brand and model (e.g., OKAYA batteries). Please retain your invoice for warranty claims.
2. Installation & Service:
Free basic installation is available for select products within Uttam Nagar limits. Additional charges may apply for extended services, accessories, or long-distance installation.
3. Return & Exchange Policy:
Products once sold and installed are not eligible for return. Exchange is only permitted in cases of manufacturing defects, subject to inspection and within the warranty period.
4. Payment Terms:
We accept cash, UPI, and major digital payment methods. Full payment must be made at the time of purchase or delivery unless otherwise agreed in writing.
5. Delivery:
Same-day delivery is available for most locations in and around Uttam Nagar, subject to stock availability. Delays may occur due to unforeseen circumstances.
6. Pricing:
All prices are subject to change without prior notice. Offers and discounts are time-limited and may vary based on availability and location.
7. Customer Responsibility:
Customers are advised to verify product compatibility with their vehicles/devices before purchase. Gaurav Batteries is not liable for damages resulting from incorrect use or third-party installations.
8. Liability Limitation:
Gaurav Batteries shall not be held responsible for any incidental or consequential damages arising from the use or misuse of any product purchased.
9. Privacy Policy:
Customer data collected during sales is kept secure and is only used for billing, warranty, and service follow-ups. We do not share personal data with third parties.